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FAQ's

Do you have additional questions not listed below?

Contact us in the form above the FAQ's or call Joseph at 505-900-7374

How does the Legacy PLUS System work?

The Legacy PLUS System ensures fast production with high-quality designs through:

  • Production Time: Industry-leading turnaround with technology.
  • Legacy Specialists: Experts guide the project from start to finish.
  • Unique Process: Robust knowledgebase for fast content selection.
  • Swift Craftsmanship: Design experts use tech for quick book creation.

What are the benefits of a Life & Legacy book?

Preserve memories, preserve generational wisdom, pass on family values, leave a lasting legacy, strengthen children’s identity, impart life lessons, express love, empower future generations, and provide peace of mind. Features include full-color printing, premium materials, 30+ cover designs, Hands-On/Off options, diverse content (text, photos, audio, video), customizable chapters, and over 10,000+ premade wisdoms.

What types of books does Life & Legacy+ offer?

We offer three book options:

  • Legacy: 100 pages, $5,999
  • Life & Legacy: 250 pages, $13,999
  • Life & Legacy Plus: 600 pages, $24,999

 What are the cover options for the books?

All books are available in both hard cover and soft cover formats.

How many pages and photos are included in each book?

  • Legacy: 100 pages, 200+ photos
  • Life & Legacy: 250 pages, 450+ photos
  • Life & Legacy Plus: 600 pages, 900+ photos

What is the production and print time for each book?

  • Legacy: 2.5 months production, 4 weeks print time.
  • Life & Legacy: 4 months production, 4 weeks print time.
  • Life & Legacy Plus: 6 months production, 4 weeks print time.

What are the Hands-On and Hands-Off approaches?

  • Hands-On (Included in price): You select the cover, intro, chapters, and premade advice/wisdoms. You add photos and personal letters. You also add personal touches like custom how to’s, advice, and stories. You are more involved with every selection for the book while we handle all production aspects. This takes more time but ensures a personalized book. 

  • Hands-Off ($1,500 add-on): You select the cover, intro, chapters, and premade advice/wisdoms. You add photos and personal letters. We handle the rest. This takes less time and effort from you.

What add-on packages are available?

Timeless Packages:

  • Family Slideshow (15-minute slideshow with photos and music): $2,500
  • Time Capsule (30-minute recorded messages with QR code): $3,000
  • QR Codes (25 additional QR codes for video/audio): $1,000

Family Packages:

  • Celebrate of Life (10 pages for a loved one who passed): $500
  • Family History (50 pages of premade family history/genealogy): $2,500
  • Extended Family (50 pages of wisdom/stories from extended family): $2,500

Additional Content:

  • Photos (50 additional pages, 550 photos): $1,750
  • Wisdoms (50 additional pages of premade wisdoms): $2,500
  • Custom Advice (50 additional pages for advice, recipes, how to’s): $2,500

Can I add pages to my book after I purchase?

Yes! You can purchase additional pages for your book at any time up until the final book design and proof. 

What if I have a lot of photos that are printed and not digital?

Not a problem! We offer a full photo digitizing service. This service is secure, safe, and includes a fast turnaround time. Life & Legacy+ will digitize:

  • Legacy- Up to 50 photos
  • Life & Legacy- up to 100 photos
  • Life & Legacy Plus- up to 250 photos

If you have more than the listed quantities, contact us and we can discuss options!

Looking for a Multigenerational Legacy Book?

If you are interested in purchasing this for an extended family or multiple generations contact us to discuss the available options!

Are there alternate payment methods?

We offer additional payment methods including wire transfers. Contact us above if you'd like to use a different payment method.

Are there payment plans?

Yes, you have 2 options:

1) Shop Pay: During the checkout process choose SHOP PAY as the payment option and select "installments". Then proceed through the steps. 

2) Payment Plan through Life & Legacy Plus:

Payment plan terms:

There are four milestones to complete your book

  • Initial Setup
  • Submissions & preliminary design process
  • Digital production
  • Print production

Payment Plan- 3 installments: 

Installment 1: A deposit of 50% is required to begin the project. This covers the initial setup- planning, interviews, technology setup, and pre production.

Installment 2: the next 25% will be due during the Preliminary Design Process- 30 days from the date you purchased the book. 

Installment 3- the last 25% will be due 60 days from the date you purchased the book or prior to shipment of the printed version, whichever comes first. 

What is the refund policy?

Due to the personalized nature of our work, we have the following refund policy:

There are four milestones to complete your book

  • Initial Setup
  • Submissions & preliminary design process
  • Digital production
  • Print production

  • If you cancel before the “submissions and preliminary design process” milestone, you may receive a partial refund of 90% for uncompleted work, minus a 10% cancellation fee. Percentages are calculated on the total book cost.
  • If you cancel before the “digital production” milestone, you may receive a partial refund of 50% for uncompleted work, minus a 50% cancellation fee. Percentages are calculated on the total book cost.
  • No refunds will be issued after the “Digital Production milestone”, as significant creative work will have been completed.
  • In the unlikely event of errors (e.g., typos or inaccuracies), we offer free revisions to meet the agreed-upon standards. Refunds are not provided for subjective dissatisfaction.
  • Extenuating circumstances will be reviewed case-by-case at our discretion.